Shipping Policy

At Rosé K-Shop, we understand that a seamless and efficient shipping process is crucial to our customers' satisfaction. We strive to provide you with the best possible experience, from the moment you place your order to the moment your package arrives at your doorstep. Please review our Shipping Policy below for information on our shipping process, carriers, timelines, and more.

  • After you place your order, we will work diligently to prepare it for shipment as quickly as possible. We will send you a tracking code via email within two days of your order being shipped. However, please note that pre-ordered items, limited products, and occasional unexpected stock shortages may sometimes delay the shipping process. Rest assured that we will be with you every step of the way, keeping you updated on the status of your order.

  • We have carefully selected the carriers we work with to ensure our customers' satisfaction. All of our shipping options include tracking information, and we only work with reliable carriers. These carriers are, in order of priority: Korea Post, UPS, USPS, Royal Mail, DHL, Yun Express, and Amazon Global.

  • Shipping times and prices vary depending on the carrier you select during the order process, weight, and your location, typically ranging between 8-12 days.
    For example, if Jane from California places her first order with Rosé K-Shop and selects Korea Post as her carrier, the shipping cost will be approximately $9.95 - $14.95 USD, depending on the weight of her order, and the package will arrive in about 10 days. 💕
    Please keep in mind that we would love to offer you faster and more affordable, even free, shipping options, but unfortunately, international shipping, especially from Korea to distant countries, is currently quite costly. However, we promise to continue working towards more cost-effective solutions in the future! 🫡

  • We offer international delivery to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Macau SAR, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.

  • Our main team is based in South Korea and works tirelessly to process and ship orders from our warehouse to customers around the world. We also have warehouses in Mainland China and Hong Kong, where we maintain the same level of service and quality.

  • If your package is subject to customs, there may be shipping delays. Additionally, please ensure that you provide the correct shipping address (in English only), full name, and phone number. We cannot be held responsible for undelivered packages due to incorrect information provided by customers.

Need more information or wish to contact us about any matter? Visit our Contact Us page to get in touch directly, or email us at help@rose-kshop.com. Whichever method you choose, we are here and ready to help! 🥰🫰

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Carbon-neutral shipping on all orders
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